[ICPSR] Instructions for remote data access

[Annalee Shelton]

Instructions for
Remote Data Access
With many of us now working and studying remotely, we're here to help
answer questions about remote access to data and related resources from
ICPSR.

Forward this message to department heads, students, your social media team,
and others who might help answer questions from data users at your
institution.
[image: Remote data access from ICPSR]
Quick Tips
Having trouble downloading data or accessing other ICPSR resources? Try
these things first (instructions below):

   - Open a new private or "incognito" browser window and copy/paste this
   address into the search bar: https://www.icpsr.umich.edu/
   <https://umich.us14.list-manage.com/track/click?u=22efdb2c40e55b8126be00251&id=183d5117da&e=55de579b41>.
   Retry your login.
   - Reset your password
   - Connect to your institution's VPN, if available

Resetting Your Password
Just need a quick password reset? Visit the Password Reset Request
<https://umich.us14.list-manage.com/track/click?u=22efdb2c40e55b8126be00251&id=773be957d1&e=55de579b41>
page, or email ICPSR Web Support at icpsr-websupport at umich.edu
<icpsr-websupport at umich.edu?subject=Password%20Reset%20Request>.
Email Validation
Typically, ICPSR will automatically recognize your institution and validate
your account. If you're trying to download data and receive an unexpected
alert that you're not from a member institution, even though you are, your
account may need to be validated. We can update this manually.

To request a validation, send an email to icpsr-help at umich.edu
<icpsr-help at umich.edu?subject=Email%20validation%20request>. Include your
name, your institutional email address, and the name of your institution.
VPN
Does your institution use a VPN (Virtual Private Network internet
connection)? Each VPN is configured differently, but for most institutions,
you can use your VPN to access your ICPSR account.

   1. Log into your VPN using the instructions provided by your institution
   2. Open a browser window and navigate to icpsr.umich.edu
   3. Click "log in" on the top right

Your library or IT team may have additional information available, please
contact them for VPN assistance.
Proxy Servers
Please note that we do not recommend using a proxy server, as it can
produce issues including incomplete search results and significantly slower
downloading times. However, we understand that proxy servers are sometimes
necessary. As proxy information is configured at the institutional level,
unfortunately the ICPSR team is unable to help with troubleshooting.

If you are at an institution using a proxy server, we suggest the following
steps:

   1. Authenticate via your proxy server
   2. Open a new browser tab
   3. Copy/paste the following URL: https://www.icpsr.umich.edu/
   <https://umich.us14.list-manage.com/track/click?u=22efdb2c40e55b8126be00251&id=313eef2424&e=55de579b41>


*Are you in charge of setting up the proxy server at your institution?
Please take a look at the following resources*

   - *Using proxy servers with the ICPSR website
   <https://umich.us14.list-manage.com/track/click?u=22efdb2c40e55b8126be00251&id=ee8d4e5085&e=55de579b41>*
   - *ICPSR and Proxy Servers
   <https://umich.us14.list-manage.com/track/click?u=22efdb2c40e55b8126be00251&id=994446951b&e=55de579b41>*

Are you at a member institution? Your library or department may have
additional information, please contact them for proxy assistance.
Other FAQ
More help is available! Take a look at our frequently asked questions page
for, "What do I do if I'm having trouble logging in with my MyData Account?
What about changing my email address or password?
<https://umich.us14.list-manage.com/track/click?u=22efdb2c40e55b8126be00251&id=f16fc3c4a2&e=55de579b41>
"

Additional support is available, visit Get Help with Data
<https://umich.us14.list-manage.com/track/click?u=22efdb2c40e55b8126be00251&id=faf5f56471&e=55de579b41>.

Still on campus? Sign in now for future remote access
[image: Log in to ICPSR for continuing remote access]
Take a moment now to sign into your MyData account. This will validate you
for six months of ICPSR data and resources just in case things change.
Visit https://icpsr.umich.edu
<https://umich.us14.list-manage.com/track/click?u=22efdb2c40e55b8126be00251&id=1247f4b4cb&e=55de579b41>
and
click "log in" at the top right.
Support From Your Institution
Are you at a member institution? Find your institution on the ICPSR
Membership List
<https://umich.us14.list-manage.com/track/click?u=22efdb2c40e55b8126be00251&id=31b3316931&e=55de579b41>.
Your Official and/or Designated Representative are a great place to get
support! You might also find libguides at your Library and other on-demand
resources available directly from your institution.
We're Here To Help
Please feel free to contact ICPSR-help at umich.edu <icpsr-help at umich.edu> for
any questions or ideas.
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[image: Link]
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[image: YouTube]
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[image: Website]
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Copyright © 2020 Regents of the University of Michigan

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ICPSR
University of Michigan
Institute for Social Research
P.O. Box 1248
Ann Arbor, MI 48106-1248

Send questions or comments to ICPSR-help at umich.edu.

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