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<h2 style="text-align:center;display:block;margin:0;padding:0;color:#222222;font-family:Helvetica;font-size:34px;font-style:normal;font-weight:bold;line-height:150%;letter-spacing:normal">Instructions for<br>
Remote Data Access</h2>
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With many of us now working and studying remotely, we're here to help answer questions about remote access to data and related resources from ICPSR.<br>
<br>
Forward this message to department heads, students, your social media team, and others who might help answer questions from data users at your institution.
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<img align="center" alt="Remote data access from ICPSR" src="https://mcusercontent.com/22efdb2c40e55b8126be00251/images/070bc999-6702-41bf-a530-72351bcccceb.png" width="564" style="max-width:1200px;padding-bottom:0;display:inline!important;vertical-align:bottom;border:0;height:auto;outline:none;text-decoration:none">
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<h2 style="display:block;margin:0;padding:0;color:#222222;font-family:Helvetica;font-size:34px;font-style:normal;font-weight:bold;line-height:150%;letter-spacing:normal;text-align:left">Quick Tips</h2>
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Having trouble downloading data or accessing other ICPSR resources? Try these things first (instructions below):
<ul>
<li>Open a new private or "incognito" browser window and copy/paste this address into the search bar: <a href="https://umich.us14.list-manage.com/track/click?u=22efdb2c40e55b8126be00251&id=183d5117da&e=55de579b41" style="color:#007c89;font-weight:normal;text-decoration:underline" target="_blank">https://www.icpsr.umich.edu/</a>. Retry your login. </li>
<li>Reset your password</li>
<li>Connect to your institution's VPN, if available</li>
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<h2 style="display:block;margin:0;padding:0;color:#222222;font-family:Helvetica;font-size:34px;font-style:normal;font-weight:bold;line-height:150%;letter-spacing:normal;text-align:left">Resetting Your Password</h2>
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Just need a quick password reset? Visit the <a href="https://umich.us14.list-manage.com/track/click?u=22efdb2c40e55b8126be00251&id=773be957d1&e=55de579b41" style="color:#007c89;font-weight:normal;text-decoration:underline" target="_blank">Password Reset Request</a> page, or email ICPSR Web Support at <a href="mailto:icpsr-websupport@umich.edu?subject=Password%20Reset%20Request" style="color:#007c89;font-weight:normal;text-decoration:underline" target="_blank">icpsr-websupport@umich.edu</a>.
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<h2 style="display:block;margin:0;padding:0;color:#222222;font-family:Helvetica;font-size:34px;font-style:normal;font-weight:bold;line-height:150%;letter-spacing:normal;text-align:left">Email Validation</h2>
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Typically, ICPSR will automatically recognize your institution and validate your account. If you're trying to download data and receive an unexpected alert that you're not from a member institution, even though you are, your account may need to be validated. We can update this manually.<br>
<br>
To request a validation, send an email to <a href="mailto:icpsr-help@umich.edu?subject=Email%20validation%20request" style="color:#007c89;font-weight:normal;text-decoration:underline" target="_blank">icpsr-help@umich.edu</a>. Include your name, your institutional email address, and the name of your institution.
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<h2 style="display:block;margin:0;padding:0;color:#222222;font-family:Helvetica;font-size:34px;font-style:normal;font-weight:bold;line-height:150%;letter-spacing:normal;text-align:left">VPN</h2>
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Does your institution use a VPN (Virtual Private Network internet connection)? Each VPN is configured differently, but for most institutions, you can use your VPN to access your ICPSR account.
<ol>
<li>Log into your VPN using the instructions provided by your institution </li>
<li>Open a browser window and navigate to <a href="http://icpsr.umich.edu" target="_blank">icpsr.umich.edu</a></li>
<li>Click "log in" on the top right</li>
</ol>
Your library or IT team may have additional information available, please contact them for VPN assistance.
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<h2 style="display:block;margin:0;padding:0;color:#222222;font-family:Helvetica;font-size:34px;font-style:normal;font-weight:bold;line-height:150%;letter-spacing:normal;text-align:left">Proxy Servers</h2>
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Please note that we do not recommend using a proxy server, as it can produce issues including incomplete search results and significantly slower downloading times. However, we understand that proxy servers are sometimes necessary. As proxy information is configured at the institutional level, unfortunately the ICPSR team is unable to help with troubleshooting.<br>
<br>
If you are at an institution using a proxy server, we suggest the following steps:
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<li>Authenticate via your proxy server</li>
<li>Open a new browser tab</li>
<li>Copy/paste the following URL: <a href="https://umich.us14.list-manage.com/track/click?u=22efdb2c40e55b8126be00251&id=313eef2424&e=55de579b41" style="color:#007c89;font-weight:normal;text-decoration:underline" target="_blank">https://www.icpsr.umich.edu/</a></li>
</ol>
<br>
<em>Are you in charge of setting up the proxy server at your institution? Please take a look at the following resources</em>
<ul>
<li><em><a href="https://umich.us14.list-manage.com/track/click?u=22efdb2c40e55b8126be00251&id=ee8d4e5085&e=55de579b41" style="color:#007c89;font-weight:normal;text-decoration:underline" target="_blank">Using proxy servers with the ICPSR website</a></em></li>
<li><em><a href="https://umich.us14.list-manage.com/track/click?u=22efdb2c40e55b8126be00251&id=994446951b&e=55de579b41" style="color:#007c89;font-weight:normal;text-decoration:underline" target="_blank">ICPSR and Proxy Servers</a></em></li>
</ul>
Are you at a member institution? Your library or department may have additional information, please contact them for proxy assistance.
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<h2 style="display:block;margin:0;padding:0;color:#222222;font-family:Helvetica;font-size:34px;font-style:normal;font-weight:bold;line-height:150%;letter-spacing:normal;text-align:left">Other FAQ</h2>
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More help is available! Take a look at our frequently asked questions page for, "<a href="https://umich.us14.list-manage.com/track/click?u=22efdb2c40e55b8126be00251&id=f16fc3c4a2&e=55de579b41" style="color:#007c89;font-weight:normal;text-decoration:underline" target="_blank">What do I do if I'm having trouble logging in with my MyData Account? What about changing my email address or password?</a>"<br>
<br>
Additional support is available, visit <a href="https://umich.us14.list-manage.com/track/click?u=22efdb2c40e55b8126be00251&id=faf5f56471&e=55de579b41" style="color:#007c89;font-weight:normal;text-decoration:underline" target="_blank">Get Help with Data</a>.
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<h2 style="display:block;margin:0;padding:0;color:#222222;font-family:Helvetica;font-size:34px;font-style:normal;font-weight:bold;line-height:150%;letter-spacing:normal;text-align:left">Still on campus? Sign in now for future remote access</h2>
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<img align="center" alt="Log in to ICPSR for continuing remote access" src="https://mcusercontent.com/22efdb2c40e55b8126be00251/images/8ee4d56c-b3b9-4d92-a91e-7819853e84cc.png" width="389.15999999999997" style="max-width:1080px;padding-bottom:0;display:inline!important;vertical-align:bottom;border:0;height:auto;outline:none;text-decoration:none">
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Take a moment now to sign into your MyData account. This will validate you for six months of ICPSR data and resources just in case things change. Visit <a dir="ltr" href="https://umich.us14.list-manage.com/track/click?u=22efdb2c40e55b8126be00251&id=1247f4b4cb&e=55de579b41" rel=" noopener noreferrer" title="https://www.icpsr.umich.edu/" style="color:#007c89;font-weight:normal;text-decoration:underline" target="_blank">https://icpsr.umich.edu</a> and click "log in" at the top right.
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<h2 style="display:block;margin:0;padding:0;color:#222222;font-family:Helvetica;font-size:34px;font-style:normal;font-weight:bold;line-height:150%;letter-spacing:normal;text-align:left">Support From Your Institution</h2>
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Are you at a member institution? Find your institution on the <a href="https://umich.us14.list-manage.com/track/click?u=22efdb2c40e55b8126be00251&id=31b3316931&e=55de579b41" style="color:#007c89;font-weight:normal;text-decoration:underline" target="_blank">ICPSR Membership List</a>. Your Official and/or Designated Representative are a great place to get support! You might also find libguides at your Library and other on-demand resources available directly from your institution.
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<h2 style="display:block;margin:0;padding:0;color:#222222;font-family:Helvetica;font-size:34px;font-style:normal;font-weight:bold;line-height:150%;letter-spacing:normal;text-align:left">We're Here To Help</h2>
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Please feel free to contact <a href="mailto:icpsr-help@umich.edu" style="color:#007c89;font-weight:normal;text-decoration:underline" target="_blank">ICPSR-help@umich.edu</a> for any questions or ideas.
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Copyright © 2020 Regents of the University of Michigan<br>
<br>
ICPSR Announce is a mailing list of <a href="https://umich.us14.list-manage.com/track/click?u=22efdb2c40e55b8126be00251&id=9387008ed2&e=55de579b41" style="color:#ffffff;font-weight:normal;text-decoration:underline" target="_blank">ICPSR</a>.<br>
<br>
<strong>Our mailing address is:</strong><br>
ICPSR<br>
University of Michigan<br>
Institute for Social Research<br>
P.O. Box 1248<br>
Ann Arbor, MI 48106-1248<br>
<br>
Send questions or comments to <a href="mailto:ICPSR-help@umich.edu" style="color:#ffffff;font-weight:normal;text-decoration:underline" target="_blank">ICPSR-help@umich.edu</a>.<br>
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Did someone forward you this email? <a href="https://umich.us14.list-manage.com/track/click?u=22efdb2c40e55b8126be00251&id=87cacd8130&e=55de579b41" style="color:#ffffff;font-weight:normal;text-decoration:underline" target="_blank">Join the ICPSR Announce email list</a>.<br>
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<em>Want to unsubscribe or change your preferences? Email <a href="mailto:ICPSR-help@umich.edu" style="color:#ffffff;font-weight:normal;text-decoration:underline" target="_blank">ICPSR-help@umich.edu</a>.</em>
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